FAQ

How can we help?

Orders & delivery

Where do you ship to?

I currently ship everywhere.

For international customers I recommend becoming familiar with any customs or fees that you may be liable for, prior to purchasing.

For further details please review the shipping policy before ordering.

When will my order be dispatched?

I aim to dispatch all orders in 3 - 5 working days, unless the item is a pre-order. If the dispatch time is going to be any later than this I'll let you know.

Where is my order?

All orders are sent via a tracked shipping service, normally Royal Mail.

Once your order has been dispatched you will receive an email with the tracking information.

This is exactly the same information that I can see, I do not have access to any further detail.

How much is UK shipping?

UK shipping is a flat rate of £3.95. Orders over £65 will receive free shipping.

UK orders are shipped via Royal Mail Tracked 48.

How much is international shipping?

All international shipping is based on country and weight of order. The price for your shipping will be calculated at the checkout once you have added everything to your cart.

My order is a gift, can I add a message?

All orders are wrapped in beautiful branded tissue and washi tape as standard.

If you'd like me to include a personalised message just leave me a note at the the checkout.

Punch needle help

What is punch needle?

Punch needle is a fibre craft with its traditional purpose for making rugs.

The punch needle was originally invented in the 1880’s to speed up rug hooking. Rather than working from the front with a hook to pull loops up through a backing fabric, the punch needle tool pushes a continuous length of yarn through fabric to form loops on the underneath.

Although traditionally used for making rugs, modern applications of punch needle include cushions, wall hangings and bags. The rhythmic punching is favoured by many for it’s relaxing motion. The perfect craft for textile or yarn lovers, punch needle is a traditional craft for modern makers. It's a very accessible craft and great for beginners as it's quite forgiving. 

What do I need to get started?

Punch needle requires four core supplies:

  1. Punch needle tool
  2. Fabric
  3. Frame or hoop
  4. Yarn

If you need additional information on the specific supplies to get started, check out this blog post.

Which punch needle tool should I use?

This all depends on what you'd like to make.

If you want to make small items like coasters, baubles and hoop wall hangings I'd suggest:

  • fine Lavor punch needle

If you'd like to make larger items like cushions or rugs I'd suggest a bigger punch needle like either:

  • regular Oxford punch needle
  • 5.5 mm Lavor punch needle
Does my punch needle require a threader?

Oxford punch needles are self-threading via a channel in the handle. Most other punch needles (e.g Lavor punch needles) require a threader to get the yarn into the tool.

All Lavor punch needles come with a wire threader as standard. There is also a plastic threader available to purchase separately which is suitable for all Lavor punch needles (apart from the fine).

What is the difference between flat and loop stitches?

Flat stitches are visible on the side that you are working and will sit flush to the fabric. They are traditionally on the back-side or wrong-side of the project.

Loop stitches are formed on the underneath of your fabric. Your punch needle will dictate your loop size. Some punch needles allow you to create various loop sizes and some will just create one (static punch needles).

For more information on punch needle tools, check out this blog post.

What is monks cloth?

Monks cloth is a 100% cotton, loose, evenweave fabric which is designed specifically for punch needle and rug hooking.

If you want to hear me wax lyrical about why it is the best fabric for punch needle, check out this blog post.

Why do my stitches keep coming out?

There are only a few reasons why your stitches are coming out:

  • the punch needle tool is incorrectly threaded
  • there is a knot in your yarn
  • your yarn is trapped and therefore not flowing through the tool
  • you are not punching down all the way to the handle each time
  • your fabric isn't tight enough
  • your stitches are too long
Why does my punch needle leave holes in the fabric?

It is often thought that a punch needle is leaving holes in the fabric, often this isn't the case.

Most punch needle fabrics are loosely woven. When the punch needle pushes through the fabric it moves these threads apart.

If your fabric is under tension you should be able to push these threads back into place. Use the pointed end of an unthreaded punch needle or the pointy end of a closed pair of embroidery scissors and lightly scrub the fabric, moving the threads back into place.

How do I know which fabric to use?

As a general rule of thumb, the wider the punch needle the looser the fabric, the finer the punch needle the tighter the fabric.

For linen I would recommend either the fine Lavor or Oxford punch needles.

For monks cloth you can use any of the Lavor or Oxford punch needles.

Monks cloth is a very forgiving and easy to use fabric if you are a beginner.

My hand hurts, am I doing something wrong?

Often when beginners learn to punch they can get an achy hand or wrist.

This is usually due to this being a new movement for your hand and wrist and therefore your muscles need to get used to it. When you're learning you tend to concentrate hard and in turn grip the punch needle tightly!

Here's a few tips to help with the ache:

  • Take regular breaks - it can be hard to stop once you've got the hang of it but your hand will thank you!
  • Hand stretches - try some gentle stretches to loosen up those muscles.
  • Tight fabric - make sure the fabric is as tight as possible (gripper frames are great for this).
  • Try and relax your grip on the punch needle.